• Keeps drinks hot for up to 4 hours and cold for 8, thanks to advanced vacuum insulation.
• PFAS-free ceramic coating eliminates metallic aftertaste, making every sip fresh and flavorful.
• Designed to reduce waste without compromising on style.

• Our leakproof lid prevents spills and resists stains, maintaining its sleek look over time.
• Pair your COPO Cup with our COPO Strap n' Sleeve adjustable vegan leather strap (sold separately) for easy, on-the-go carrying.
• Available in chic colourways, with options for personalised branding for our B2B clients.

Our standard shipping service typically delivers your package within 7-10 business days after fulfillment. For those times when you need it sooner, we also offer express shipping options that can get your order to your doorstep even faster.

You can select your preferred shipping method right at checkout. Please note that while we do our best to meet these transit times, we can't guarantee delivery dates due to potential carrier delays beyond our control. If you have any questions, feel free to reach out to our dedicated support team for assistance.

Limited lifetime warranty

We take pride in the quality and design of our products and back each of them with a Limited Lifetime Warranty. If you experience issues with the material or workmanship of your COPO product, we will gladly replace the defective parts free of charge, with proof of purchase from an authorized retailer. In some situations, such as when an exact replacement is not possible, we reserve the right to either replace the defective part or the entire product with a comparable in-stock product. To file your claim, please fill out the form below.

What is covered

• Material Issues
• Workmanship Issues

What is not covered

• Normal wear-and-tear
• Accidental damage (drops, hits, scratches, chipped paint, etc.)
• Improper use, care, or cleaning (including retained odors)

COPO™ makes no other warranties, express or implied, concerning the product or the merchantability or fitness thereof for any purpose. The term lifetime refers to the lifetime of the product. This Warranty is void if the product is repaired or modified in any way by someone other than our Company. We reserve the right to request photographic proof of product defect and request that the defective product in question be shipped to us to verify the defect or to aid in quality control efforts. We do not offer monetary reimbursement nor is the Warranty transferable. The total liability for any loss or damage, whether based on contract, warranty, negligence or otherwise, shall not exceed the purchase price of the COPO product. In no event shall we be liable for consequential, incidental or special damages of any kind.

Life time exchange program

At COPO, we encourage our customers to use their COPO Cup for as long as possible, reducing waste by avoiding frequent purchases of new, trendy tumblers.

However, if you'd like to update to our latest designs, we offer a lifetime exchange program, allowing you to trade in your old COPO products for new ones at a discounted price, in any color or style. We’ll recycle, repair, and refurbish your old COPO items. In the future, we plan to launch a coffee mug-sharing program, reintroducing these refurbished COPO products back into circulation.

How to Initiate a Return/warranty/exchange 

To start the return process, please contact our customer service team at info@copoproducts.com. Provide your order details and the reason for the return, and our team will provide you with the necessary return shipping information. Once we receive your package, we'll process your refund promptly.

Create a form page for return/warranty/exchange program