Thank you for choosing COPO. We appreciate your business and your trust.

### Collection of Personal Information

We collect personal information in the following ways:

- When you create an online account, update your details, or contact us directly for information.

- Through communications by phone, email, or online forms.

- When you subscribe to our mailing list or interact with our website.

- Through information from third parties, such as delivery providers and payment processors, to ensure accurate and secure transactions.

### Use of Your Personal Information

We use your personal information to:

- Respond to inquiries, process orders, and manage account details.

- Communicate about orders, offers, and updates.

- Prevent fraud, perform market research, and improve our services.

- Enable third-party providers to support logistics, customer service, and other essential functions.

### Sharing of Personal Information

Your information is only shared when necessary:

- With third parties involved in fulfilling orders, payment processing, and customer service.

- With agencies for fraud prevention or credit risk management.

- With Klarna or other payment services at checkout, if applicable.

- In rare cases where required, we will notify you and provide an option to opt-out.

### Marketing and Communication

If you opt in, we may send you promotional offers and updates. We never sell or share your data for third-party marketing. You can unsubscribe from our communications at any time via a link in each email or by contacting us at info@copoproducts.com.

### Cookies and Web Beacons

We use cookies to improve your online experience. Cookies:

- Help us understand your preferences and improve site functionality.

- Are stored as either session cookies (temporary) or persistent cookies (long-term).

You can manage cookies through your browser settings. Our site may also use web beacons to gather aggregated usage data for site improvement. Web beacons do not access identifiable information.

### Data Storage and Security

Your information may be stored outside the EEA. We ensure data security through secure storage practices and encryption. Our website uses Secure Sockets Layer (SSL) for online transactions, with encryption verified by Verisign. Please avoid sharing sensitive data like credit card details over email, as it cannot be encrypted.

### Security Measures

We prioritize your data security with encrypted transmission, secure online forms, firewalls, and strict access controls. While we strive for robust protection, no transmission method is completely secure.

### Updates to This Privacy Policy

We may update this policy periodically, with the latest version applying to all data we hold about you. Last updated: 04 November 2024

### Contact Us

If you have questions or concerns, please contact us at info@copoproducts.com.

Thank you for trusting COPO with your information.